Access is delivered digitally through a web browser. Contact us to confirm the available exam content and arrange access before paying. We provide the activation instructions and access start date with your order confirmation. Your six-month period begins when paid access is activated. The plan does not renew automatically, and no physical goods are shipped.
You may request a full refund within 14 calendar days of first activating a paid plan. Send your request through our contact form with your order reference and the email used for your purchase. Approved refunds are returned to the original payment method, and the refunded access ends. Bank or payment-provider processing times may vary. If paid access cannot be delivered, you are entitled to a full refund. This policy does not limit rights required by applicable law.